NEW! Playbooks - Crisisworks Better Practice Guides
Welcome to the Crisisworks Playbooks! These guides are designed to help you maximize your use of Crisisworks, serving as your "Better Practice Guides" for managing emergencies effectively. They aim to bridge the gap between your council’s emergency procedures and the technical features of Crisisworks. To complement these Playbooks, we’ve also included a collection of exclusive training videos for Crisisworks users. You can access these videos directly via the Help menu in Crisisworks.
Council's Emergency Coordination
Kick off an Event
Get your emergency event up and running in Crisisworks
Operating an Emergency Coordination Centre (CEOC/MECC)
Relief and Recovery
Emergency Relief
Organise ERC team; relief register; access resources and guidelines guides; liaise with EOCC and relief agencies; coordinate provision of immediate needs using Crisisworks.
Manage Recovery Cases
Needs, Tasks and working with external resources
Initial Impact Assessment Data
Import, review and manage data from FRV
Secondary Impact Assessments
Including offline use of mobile devices
Offers
Record and manage offers of donated goods, services and spontaneous volunteers.
Site Administration
TAGS tips
Tips to manage and get the most out of TAGS in Crisisworks.
Crisisworks Cleanup and Maintain
How to maintain your Crisisworks site to ensure your site is always ready for swift action during a crisis.
Playbooks - under constructions
Preparedness - setting up your Crisisworks, custom events
Creative uses for Crisisworks
Information Sharing and Communications
Financials - tracking costs
Data management and reporting
Understanding Positions and Permissions
Work Summaries, Availability and Rostering
Fire Prevention Notices
Training videos
We have a number of helpful training videos on all aspects of Crisisworks operation. These are available exclusively to Crisisworks users and so are not linked below. To access these videos, click on the Help menu in Crisisworks.