If the matter is urgent you should call us on 03 9521 4400 or 1300 DATALINK (1300 328 254) and press 1 for support, for a priority response.
When using iOS and Android native app, you can access help via the menu. Use the hamburger menu button to access the menu, under Account section there is a Help menu which links to Crisisworks Online Support.
When using the web application version of Crisisworks, you can access help via the main menu. This contains direct links to:
- Online Documentation
- Online Training Videos
- Feedback & Support - where you can lodge a service desk ticket
- What's New - where you can find a list of recent changes and updates