These Playbooks have been developed to help you get the most out of Crisisworks. Think of them as your go-to ‘Better Practice Guides’ for navigating through your emergencies. They’re here to help you bridge the gap between your council’s emergency procedures and the technical know-how of Crisisworks. We have also listed below our range of training videos to complement these guides - these videos are available exclusively to Crisisworks users and can be accessed via the Help menu in Crisisworks.
Council's Emergency Coordination
Kick off an Event
Get your emergency event up and running in Crisisworks
Operating an Emergency Coordination Centre (CEOC/MECC)
Relief and Recovery
Emergency Relief
Organise ERC team; relief register; access resources and guidelines guides; liaise with EOCC and relief agencies; coordinate provision of immediate needs using Crisisworks.
Offers
Record and manage offers of donated goods, services and spontaneous volunteers.
Managing Recovery Cases
<under construction>
Needs, Tasks and working with external resources
<under construction>
Initial Impact Assessment Data
Import, review and manage data from FRV
Secondary Impact Assessments
Including offline use of mobile devices
Site Administration
Crisisworks Cleanup and Maintain
How to maintain your Crisisworks site to ensure your site is always ready for swift action during a crisis.
🚧Playbooks - under constructions
Preparedness
Creative uses for Crisisworks
Information Sharing and Communications
Financials - tracking costs
Data management and reporting
Understanding Positions and Permissions
Work Summaries, Availability and Rostering
Fire Prevention Notices
Training videos
We have a number of helpful training videos on all aspects of Crisisworks operation. These are available exclusively to Crisisworks users and so are not linked below. To access these videos, click on the Help menu in Crisisworks.
FAQs