Help & Support Knowledge Base

By Product

By Industry or Enterprise

Enterprise Customers: please log in if you do not see your enterprise listed

Getting Support

Getting support

• Log a Service Desk ticket
• Use our 24x7 Paging Service by calling 1300 DATALINK (+61 3 9521 4400) and following the prompts

Popular articles about how we provide support

• Supported Browsers for the web app
• Supported Devices for the native apps
• How to log a ticket using the Service Desk Portal
• Policies & Guidelines

Information security information

• Secure data transfer
• Shared Responsibility Model of Information Security