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To enable or disable public submissions

To enable submissions:

  1. Add the Public Permit User position to the event

  2. Put the special __PUBLIC__ user on duty to the Public Permit User position

To disable subissions

  1. Take the __PUBLIC__ user off duty for the Public Permit User position.

Managing Permits

To manage permits, first go on duty as a Permits Coordinator to the event with the register.

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To approve a permit, follow these steps:

  1. View the permits requiring approval by using the New Applications counter.

  2. Select an application, and click Edit

  3. Change the status field to Approved

  4. Enter the approval dates into the two fields below the status field.

If you wish to generate the PDF:

  1. check the box “Generate permit as PDF” during the approval process

  2. select the mail merge template to use

If you wish to send the generated PDF by email, check the box “Send permit PDF by email”.

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To decline a permit, follow these steps:

  1. Choose the Permit Declined status from the Status drop down list

  2. Enter a Declined Reason in the new box that will appear under the status area. This reason will appear on the Declined letter sent to the applicant.

  3. If you wish to generate the PDF:

    1. check the box “Generate permit as PDF” during the approval process

    2. select the Declined mail merge template to use

    3. If you wish to send the generated PDF by email, check the box “Send permit PDF by email”.

    When finished, click Save.

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Handling bounced permit emails

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In summary, you will do the following:

  1. Add the Permit register

  2. Add the Permit Coordinator position to be able to manage the records

  3. Add the Permit Public User position if you wish to receive public submissions

Adding the Permit register to the event

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If you want to accept public submissions, you also need to

  1. add the Permit Public User position to the event.

  2. put the public user on duty for that position.

The public submission process is controlled by the __PUBLIC__ user’s ability to submit permit applications.

To enable public applications, you need to perform the following action:

  1. Go to Administration > Users

  2. Edit the __PUBLIC__ user

  3. Check that the user has the competency Permit Public User, or add it if it is missing.

  4. Now click Manage Duties on that user’s record

  5. Put the user on duty as the Permit Public User position for the event you’re using for accepting permits.

Configuring the available permits

The list of permits is configured from the lookup system.

  1. Click Administration > Settings

  2. Click Lookups in the sidebar

  3. Manage your permits in this list by adding, activating and deactivating the required permit types.
    Note - when adding these lookups the values must be set to “travel” (for the Permit to Travel) and “burn” (for the Permit to Burn).

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Configuring the public form help text

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Edit the page Public Permit Hep Help Text which can be found in the global library items, to control the text that will appear in the sidebar for the public permits form.

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Permits are generated using the Merge Templates system.

  1. Click Administration > Settings

  2. Click Merge Templates

You can create a new blank template, or you can use an existing template as a base. The system comes pre-loaded with the following sample templates that you can copy and customise.

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Note

This table is subject to change.

Default schema

Field ID

Label

Form Type

Data Type

Values

Notes

isPublicUser

hidden

string(255)

permitType

Application being requested

radio

string(255)

Required; select the type of application being requested.

firstName

First Name

text

string(255)

Required

lastName

Last Name

text

string(255)

Required

organisation

Organisation

text

string(255)

Only available if 'permitType:burn'

phoneNumber

Mobile Phone Number

tel

string(255)

Required

email

Email

text

string(255)

Required

commsMethod

Preferred method to send application

radio

enum

post, email

Required

locationManual

Property Details

textarea

clob

Only available if 'permitType:set'; if you can not find the address in the above search, please enter the location where the activity will take place. Please also enter the property number that appears on your rates notice.

residentialAddressDifferent

Is your residential address different from the address above?

checkbox

boolean

Only available if 'permitType:set'

residentialAddress

Residential Address

text

string(255)

Only available if 'residentialAddressDifferent:set'; eg Unit 1, 234 Smith St

residentialAddressSuburb

Residential Address Town/Suburb

text

string(255)

Only available if 'residentialAddressDifferent:set'

residentialAddressState

Residential Address State

select

enum

act, nsw, nt, qld, sa, tas, vic, wa

Only available if 'residentialAddressDifferent:set'

residentialAddressPostcode

Residential Address Postcode

text

string(255)

Only available if 'residentialAddressDifferent:set'

multipleProperties

Are you requesting more than one address?

checkbox

boolean

Only available if 'permitType:set&permitType:burn'

multiplePropertiesDetails

Additional Property Address Details

textarea

clob

Only available if 'permitType:burn&multipleProperties:true'; please enter the full address of each additional property

requestedStartDate

Requested Start Date

dateTimePicker

timestamp

Required; only available if 'permitType:set'; please enter the start date for the activity.

requestedCompletionDate

Requested Completion Date

dateTimePicker

timestamp

Only available if 'permitType:set', read only unless 'permitType:travel'; please enter completion date for the activity

requestedCompletionDateInfoForPublicTravel

Please note - the Requested Completion Date will automatically be 72 hours from the Requested Start Date.

info

Only available if 'isPublicUser:/[1]/&permitType:travel'; read only

additionalPeopleTravelling

Additional People Travelling

textarea

clob

Only available if 'permitType:travel'; please enter the names of people who will be travelling with you. Please note only people in your household may accompany you. Enter names comma separated Bob Smith, Fred Smith

reasonTravel

Reasons for activity

rte

clob

Required; only available if 'permitType:travel'; defaults to

  • mowing or slashing cutting grass/scrub

  • clearing gutters

  • removing vegetation

  • clearing around dwellings and out-buildings

  • sand bagging

  • assessing damage

  • making repairs

; please provide details regarding why the activity is required. You can add/remove from the list below

media

Attachments

media

Only available if 'permitType:travel'; attach any supporting documentation

cfaBrigade

CFA Brigade

select

string(255)

Only available if 'permitType:burn'

burnArea

Estimated Burn Area (Metres or Hectares)

text

string(255)

Only available if 'permitType:burn'; e.g. 2m x 2m x 3m or 3 Hectares

materialsBeingBurned

Materials Being Burned

info

Only available if 'permitType:burn'; read only

materialsBeingBurnedWindrow

Windrow

checkbox

boolean

Only available if 'permitType:burn'

materialsBeingBurnedStubble

Stubble (from crops such as Wheat, Barley,Oats, Peas)

checkbox

boolean

Only available if 'permitType:burn'

materialsBeingBurnedGrass

Grass

checkbox

boolean

Only available if 'permitType:burn'

materialsBeingBurnedTrees

Trees

checkbox

boolean

Only available if 'permitType:burn'

materialsBeingBurnedGeneral

General Garden Rubbish

checkbox

boolean

Only available if 'permitType:burn'

materialsBeingBurnedOther

Other

checkbox

boolean

Only available if 'permitType:burn'

materialsBeingBurnedOtherDetails

Other Materials Being Burned

textarea

clob

Only available if 'permitType:burn&materialsBeingBurnedOther:true'

burningAfterSunsetInfo

Burning After Sunset

info

Only available if 'permitType:burn'; read only

burningAfterSuneset

Do you require burning after sunset?

checkbox

boolean

Only available if 'permitType:burn'; check this box if you require burning after sunset. This will need to be approved.

reason

Reasons for activity

textarea

clob

Only available if 'permitType:burn'; please provide details regarding why the activity is required i.e Reduce Hazard, Farming, Event

acknowledgementInfo

Acknowledgement

info

Only available if 'permitType:burn'; read only

acknowledgement

I confirm that the particulars are true and correct and that I am authorised to conduct the burn on the above land.

checkbox

boolean

Required; only available if 'permitType:burn'

declarationInfo

Owner Declaration

info

Only available if 'permitType:travel'; read only

declaration1

I am the owner of the property identified in this application, I meet the criteria for the application and that all the information given in my application is correct.

checkbox

boolean

Required; only available if 'permitType:travel'

declaration2

Any people listed as attending with me are from my own household and that the COVID-19 restrictions requirements for metropolitan postcodes will apply continuously to me while attending regional Victoria.

checkbox

boolean

Required; only available if 'permitType:travel'

declaration3

I am unable to engage a local contractor to undertake the work.

checkbox

boolean

Required; only available if 'permitType:travel'

declarationInfo2

I am travelling for the sole purpose of undertaking summer preparedness works to my property. By using this letter, I agree I will strictly adhere to the following conditions:

info

Only available if 'permitType:travel'; read only

declaration4

Travel directly to and from my additional property from my primary residence.

checkbox

boolean

Required; only available if 'permitType:travel'

declaration5

Travel only with members from my primary residence household that are listed above.

checkbox

boolean

Required; only available if 'permitType:travel'

declaration6

Travel to and from my additional property only within the dates specified above.

checkbox

boolean

Required; only available if 'permitType:travel'

declaration7

Stay overnight within the bounds of my additional property.

checkbox

boolean

Required; only available if 'permitType:travel'

declaration8

Abide by the directions set by the Chief Health Officer and will read and understand the letter from the Chief Health Officer accompanying this letter.

checkbox

boolean

Required; only available if 'permitType:travel'

privacyInfo

Privacy Statement:

info

Only available if 'permitType:travel'; read only

privacyConsent

For the purposes of contact tracing and compliance with COVID restrictions, I consent to my travel details and related personal information being shared with relevant authorities.

checkbox

boolean

Required; only available if 'permitType:travel'

burnAcknowledgement

I confirm that I am authorised to conduct the burn on the above land.

checkbox

boolean

Required; only available if 'permitType:burn'

communicationMessageHistoryHeading

Message History

info

Only available if 'permitGenerate:true'; read only

communicationMessageHistory

info

Only available if 'permitGenerate:true'; read only

cancelledReason

Cancelled Reason

textarea

clob

Only available if 'status:-70'

declinedReason

Declined Reason

textarea

clob

Only available if 'status:-40'

approvedStartDate

Approved Start Date

stateTransitionDatePicker

timestamp

Required; only available if 'isPublicUser:/[^1]/&status:/(30

approvedCompletionDate

Approved Completion Date

stateTransitionDatePicker

timestamp

Required; only available if 'isPublicUser:/[^1]/&status:/(30

approvedBurningAfterSunset

Burning After Sunset Approval

checkbox

boolean

Only available if 'permitType:burn&burningAfterSuneset:true&isPublicUser:/[^1]/'; check this box to approve burning after sunset.

permitGenerate

Generate permit as PDF

checkbox

boolean

Only available if 'isPublicUser:/[^1]/&status:/(30

permitSend

Send generated permit by email now

checkbox

boolean

Only available if 'isPublicUser:/[^1]/&status:/(30

permitTemplate

Permit document template

select

string(255)

Required; only available if 'permitGenerate:true'; select the type of permit being requested.

permitDocument

Generated Permit and Other Documents

media

Only available if 'isPublicUser:/[^1]/&permitGenerate:set'

siteVisited

Site Visited

checkbox

boolean

Only available if 'permitType:burn'

siteVisitedDate

Site Visited Date

dateTimePicker

timestamp

Only available if 'siteVisited:true'

activity

auditLog

instructions

info

Read only

Non-schema fields

Field ID

Label

Form Type

Data Type

Values

Notes

hasAsset

Property

asset

Supports Addresses (Vicmap); MDA94 projection used for geospatial assets; enter the address related to the application

hasEvent

event

hasMap

Location

geo

Uses MDA94 projection

hasStatus

status

Only available if 'isPublicUser:/[^1]/'

hasTags

tags

Only available if 'isPublicUser:/[^1]/'

Workflow

Workflow ID

Label

Value

Next States

Initial State

NEW

New Application

20

NEW, ISSUED, INPROGRESS, DECLINED, CLOSED

ISSUED

Permit Issued

30

ISSUED, DECLINED, COMPLETED, CANCELLED, CLOSED

DECLINED

Permit Declined

-40

DECLINED, CLOSED, ISSUED

INPROGRESS

In Progress

50

INPROGRESS, ISSUED, COMPLETED, CLOSED

COMPLETED

Approved Permit Period Expired

60

COMPLETED, INPROGRESS, CANCELLED, CLOSED

CANCELLED

Permit Cancelled

-70

CANCELLED, ISSUED, COMPLETED, CLOSED

CLOSED

Application Closed

-10

CLOSED