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Even if you are using a supported and patched version of Internet Explorer, if you have a choice of which browser to use on your computer, then we currently recommend using Google Chrome.
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Device Support Policy
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Our devices support target includes the current OS, along with its two previous major versions. This policy covers Android, iOS and Windows. For whichever major version used, it must remain patched to the latest vendor offering for that edition — e.g. if on Android 6, it must be patched to Android 6.0.1. |
e.g. Android is now At the tie of writing, Android was at version 7 so we support supported 7, 6 and 5. iOS is was at version 10, so we support 10, 9 and 8. Windows is at 10, so we support 10, 8.1 and 7.
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As a special note for Windows users, our native app |
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supportsonly |
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Windows 10 and greater, because Windows Surface Pro had only matured as at that OS version. |
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However, our web-based |
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product is |
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currently known to work on older Windows tablets including Windows RT, however it is unsupported and not recommended, especially for field work. |
Extended Support Options for Enterprise Customers
Datalink may also offer extended support from time to time. This may be additionally charged based on the effort involved in maintaining that support.
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