This section describes how to access and sign into Crisisworks.
Your organisation will have it's own unique web address to access Crisisworks. It is generally in the format of:
http://yourorganisation.crisisworks.com |
where "yourorganisation" is the name of your organisation. There is no "www" at the start of the web address.
Crisisworks can be accessed via most Internet and web enabled devices including:
Crisisworks supports all supported browsers from Microsoft, Firefox, Apple and Google. This includes Microsoft Internet Explorer 11 or greater, or any fully updated version of Safari, Chrome or Firefox. This list is updated as technology evolves, and you can read more on our Web Browser Compatibility page.
Crisisworks can be used via the mobile web browser on the device, however you should also consider downloading the native iOS app for Apple iPhone and iPad, the native Android app from the Google Play store, or the Microsoft Windows 10 app from the Microsoft Store. Follow the links or type "crisisworks" into those app stores to find the app.
To sign into Crisisworks you will need to be an active user in the system.
Accounts are activated by a coordinator or administrator, and an automatic invitation is sent to you via email. New users should contact their administrators to setup a user account for them.
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Crisisworks integrates duty management as part of the login process. The available positions that are listed are based on the open events in Crisisworks and what positions these events have.
You can only go on-duty for your positions that are part of any open events. Based on your user's profile settings and the open events at the time, you can go on duty for multiple positions within the one event, as well as across multiple events. If no events are active with your positions, you can still log into Crisisworks but your functionality will be limited.
Crisisworks supports multiple, simultaneous events. If, when you log in, you decide to go on duty across multiple events, you will default to viewing "All Participating Events". If on the other hand, you select positions in only one event, that event will be selected as the current event. You can change this after logging in if this is not suitable.
If you have lost or do not know your password, you can reset it using the following steps.
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Once your password has been updated successfully you will see a confirmation message, and you can login with your email and your new password.
It is a good idea to Sign Out of Crisisworks once you have finished working with it for security reasons.
Closing your Crisisworks browser tab or window does not automatically log you out of Crisisworks.
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