Crisisworks uses email and SMS to help keep users up to date with workflows within Crisisworks while they are away from the system.
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| User Profile Option | Meaning |
|---|---|
Receive communications by Email ( or Receive communications by Email in version 4.39 or later) | Crisisworks will send occasional emails to keep you up to date with your assignments, along with immediate emails for important things such as high priority, overdue or when a communication message is sent to you. Communication messages sent by email will only be received if this setting is turned on however some coordinators do have the option of overriding these preferences for urgent messages.Send notifications by SMS |
( or Receive communications by SMS in version 4.39 or later) | Crisisworks will send an SMS whenever items are assigned to you, become overdue or a communication message is sent to you. Items that support SMS notification are requests, information, recovery tasks and fire prevention tasks. Communication messages sent by SMS will only be received if this setting is turned on however some coordinators do have the option of overriding these preferences for urgent messages. |
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