When two or more people edit the same record at the same time, the edits are written in chronological order based on the time that each user pressed save.
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When editing records offline via the mobile app, the saves are processed in the order they are received at the server (i.e. when the device reconnects), even though the edit itself will be back-dated to the time the user originally pressed save in the field.
Example
To illustrate, lets let's assume two users are editing the same case at the same time.
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If they both work together as a team and are working on different parts of the case and change different things then there will be no overwriting of data the data will be nicely “merged” together.
If they both edit the same field like “Damage Summary”, both transactions will succeed but the 2nd save will update the value of the first save.
If they both add one “related data item” e.g. Services required a recovery need/task, then there will be 2 services required needs & tasks added to the case.
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