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  • Public form improvements: public forms are now easier to activate and can support multiple events in the same site with multiple active public forms of the same type.

  • A&TSI: improved data collection, with Aboriginal & Torres Strait Islander fields now mandatory in relief and recovery forms

  • Communications: comms now supports direct reply to SMS with a number e.g. 1 for available, 2 for not available.

  • Positions: Changes to a number of position names and slight changes to access.

  • Request Tasks: now you can create multiple tasks and assign resources to manage your Requests

  • Simplified resources: Resources now have their own sub-register and have been simplified to make them more flexible and user friendly

  • Improved request & information contact search and linking

  • Data grid improvements

  • Simplified advanced searching

  • Bulk actions improvements and more features

  • Recovery case Case Merge docs: Correspondence

  • Merge Docs docs support for Word templates (for simpler merge needs)

  • Request Tasks

  • Simplified resourcesReport Searching added

  • Dark mode support

  • Report Searching added

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What’s to come and missing features

Here’s a blog post tracking any known problems with Crisisworks 5 and new features to come. We will maintain this page to keep you up to date.

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Improvements in details

Crisisworks ID

Crisisworks ID is the name of your central sign-in account.

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  • The resource system has been simplified

  • We have removed an alignment Alignment of a resource to an organisation , and removed has been removed, along with the concept of resource manager users.

  • Resources can be stored in either your current event, or into a global event if it is to be re-used.

  • Resources are now only used for tracking costs and usage, and separate positions now need to be created for each of your external contractors if they need to be assigned tasks.

  • Resources can no longer be permanently deleted by administrators. Resources no longer needed must now be set to Closed.

  • Resources are no longer selectable when creating/editing an event. Instead users can add any global resource can by searching for existing resources.

Note

If you have active events with external contractors accessing records, please let us know and we can assist in setting this up for you. We have opted to not automatically add positions for all resources, as this will lead to cluttering the positions system more than it already is.

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