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  • Public form improvements: public forms are now easier to activate and can support multiple events in the same site with multiple active public forms of the same type.

  • A&TSI: improved data collection, with Aboriginal & Torres Strait Islander fields now mandatory in relief and recovery forms

  • Communications: comms now supports direct reply to SMS with a number e.g. 1 for available, 2 for not available.

  • Positions: Changes to a number of position names and slight changes to access.

  • Request Tasks: now you can create multiple tasks and assign resources to manage your Requests

  • Simplified resources: Resources now have their own sub-register and have been simplified to make them more flexible and user friendly

  • Improved request & information contact search and linking

  • Data grid improvements

  • Simplified advanced searching

  • Bulk actions improvements and more features

  • Recovery case Case Merge docs: Correspondence

  • Merge Docs docs support for Word templates (for simpler merge needs)

  • Request Tasks

  • Simplified resources

  • Report Searching added

  • Dark mode support

  • Report Searching added

  • Improved request & information contact search and linking

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What’s to come and missing features

Here’s a blog post tracking any known problems with Crisisworks 5 and new features to come. We will maintain this page to keep you up to date.

Crisisworks 5 missing features / known issues

Improvements in details

Crisisworks ID

Crisisworks ID is the name of your central sign-in account.

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