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Crisisworks ID: provides a single ID for signing into all your Crisisworks sites, and is SSO-ready for organisations wishing to use their corporate SSO solution. Crisisworks ID supports multi-factor authentication for increased security.
User Interface: a new, fast and friendly user interface does away with the slow parts of Crisisworks 4, and introduces improvements in nearly every part of the system while retaining familiarity for existing users.
Faster: the system is much faster in nearly every operation, from signing in, going on duty and everyday use through to running reports, performing mail merges, uploading imports and sending communications.
Updated forms: forms and workflows have been upgraded to be easier to use and more consistent.
Working across events: fast event switching and an improved “All Events” mode improves the experience working across multiple events at the same time.
Fast switching between multiple sites: you can now fast switch between all your Crisisworks sites without signing in multiple times.
New mobile app supports a better offline experience and more offline record storage
Other improvements and changes
Public form improvements: public forms are now easier to activate and can support multiple events in the same site with multiple active public forms of the same type.
A&TSI: improved data collection, with Aboriginal & Torres Strait Islander fields now mandatory in relief and recovery forms
Communications: comms now supports direct reply to SMS with a number e.g. 1 for available, 2 for not available.
Positions: Changes to a number of position names and slight changes to access.
Data grid improvements
Simplified advanced searching
Bulk actions improvements
Recovery case Merge docs :Correspondence
Merge Docs support for Word templates (for simpler merge needs)
Request Tasks
Simplified resources
Dark mode support
Report Searching added
Detail for above items
Crisisworks ID
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A one-step full event form creates new events quickly.
New events can now be created from the mobile app, using a streamlined template-based approach.
Note that CQL is not available for use in event searching. It uses a simpler form of full-text searching.
Searching and filtering your data
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Counters are now called “filters”
Most Filters no longer show the record count; this makes way for an improved dashboard system to summarise and display your data.your data. Some key filters will have a counter soon
The search system has been condensed into a single-field search system.
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Some key filters will get counter numbers again, and a dashboard view will summarise your data in statistical form as an improvement over the older counter system.
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All filters are now based upon the search technology known as Crisisworks Query Language (CQL). This is exposed in the search box whenever you click a filter, allowing you to extend, customise and combine filters.
Searching can be as simple as typing a few words to search upon — this activates the full-text search system.
More complex searches can be built up by typing in “field:value” combinations, or by using the field selector to help build your searches.
Advanced searches can perform boolean operations, search within related records, perform geospatial area searches and more, all from the one interface.
Data grid improvements and changes:
The data grid can be customised, by adding, removing and reordering columns.
Columns can be grouped
Rows can bulk-selected by shift-clicking
The grid can be set to automatically refresh
Every search can be shared or bookmarked by simply performing a search and then copying the URL in the browser and sending it to your colleagues. This allows for simple and effective saving of common searches right in your browser.
The “select all” feature in the grid now only selects the visible page. This is a key difference to Crisisworks 4, however bulk actions
Map changes
Switching to the map now shows it in full screen
The mapped data is the current filter or search; changing this in the sidebar will update the map.
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Additional views of your data will be added in addition to grids and maps
Status colour Yellow title Q1-Q2,2025 We have planned support for a calendar view for rostering your records, a kanban board view for supporting agile workflow practices, and an analytics view to graph and summarise your data.
Status colour Yellow title Q4Q1,2024 2025 - Q2,2025
Bulk actions
The bulk actions system has been overhauled to be more convenient, faster and more powerful.
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The information register uses a common “source” field that works the same as requests. This is designed to promote the re-use of contacts and avoid duplication.
An assignment field now allows for a user or position to own the record. This user will be notified when the record reaches an expiry date, for example.
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for example.
Logs
The key difference between information and logs is that logs are private by default, while information is designed to be shared.
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Proposed changes:
Datalink is considering merging logs with information now that the assignment field is in place on that register. This would make “log” as a type of information, rather than a separate register, and would simplify the system.
Alternatively, adding an assignment field to this register will allow it to become a position log sharable with others having that position, and will maintain it as its own register.
What are your thoughts?
Note: 5.18 will contain both approaches — log as an information schema, with an assignment field to limit its access. A security model change will accompany this feature.
Aiming for Q1: 2025
Resources
Key changes:
The new resources system brings together resources, volunteering and offers.
Volunteering records can now be added by users (previously they could only be added via the public form)
The contact details section of the form is now unified with the same style of search + select approach used by resources and information.
Offers and volunteering share the same, unified category system with resources. This allows for offers and volunteering to be assigned just like resources, and it allows for a richer selection of resource categorisation.
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If you have active events with external contractors accessing records, please let us know and we can assist in setting this up for you. We have opted to not automatically add positions for all resources, as this will lead to cluttering the positions system more than it already is. |
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More information on the resources system needs to be added here… |
Contacts
The contacts and users system remains largely unchanged, apart from a refreshed data grid and bulk actions.
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