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High Level

Changes since V4 at a glance:

  • Crisisworks ID: provides a single ID for signing into all your Crisisworks sites, and is SSO-ready for organisations wishing to use their corporate SSO solution. Crisisworks ID supports multi-factor authentication for increased security.

  • User Interface: a new, fast and friendly user interface does away with the slow parts of Crisisworks 4, and introduces improvements in nearly every part of the system while retaining familiarity for existing users.

  • Faster: the system is much faster in nearly every operation, from signing in, going on duty and everyday use through to running reports, performing mail merges, uploading imports and sending communications.

  • Updated forms: forms and workflows have been upgraded to be easier to use and more consistent.

  • Working across events: fast event switching and an improved “All Events” mode improves the experience working across multiple events at the same time.

  • Fast switching between multiple sites: you can now fast switch between all your Crisisworks sites without signing in multiple times.

Other improvements

...

and changes

  • Public form improvements: public forms are now easier to activate and can support multiple events in the same site with multiple active public forms of the same type

  • ATSI

  • COMMS reply to Sms .

  • A&TSI: improved data collection, with Aboriginal & Torres Strait Islander fields now mandatory in relief and recovery forms

  • Communications: comms now supports direct reply to SMS with a number e.g. 1 for available, 2 for not available.

  • Positions: Changes to a number of position name & names and slight changes to access.

Detail for above items

Crisisworks ID

...

  • VPR will not use Crisisworks ID at initial launch, however it will be upgraded to it this over the course of the year.

    Status
    colourYellow
    titleQ1-Q2, 2025

  • In the event a user configures MFA and then loses access to that device, Datalink support will need to be contacted.

  • Users can manage their Crisisworks ID by editing the contact record on their primary site. The primary site is the initial site used to initially create the user’s record.

...

  • Joining events is now much faster and much more convenientmore efficient.

  • Switching between events is fluid and takes only moments.

  • A refresh button quickly loads new events, in the case a user cannot see a new event added moments earlier by a coordinator.Switching between events is fluid and takes only moments

  • Working across events is more streamlined.

Creating events

What’s new:

  • A one-step full event form creates new events quickly.

  • New events can now be quickly created from the mobile app, using a streamlined template-based approach.

...

Search improvements:

  • All filters are all now based upon the search technology known as Crisisworks Query Language (CQL). This is exposed in the search box whenever you click a filter, allowing you to extend, customise and combine filters.

  • Searching can be as simple as typing a few words to search upon — this activates the full-text search system.

  • More complex searches can be built up by typing in “field:value” combinations, or by using the field selector to help build your searches.

  • Advanced searches can perform boolean operations, search within related records, perform geospatial area searches and more, all from the one interface.

...