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The Vulnerable Persons Registers operate at a local level to securely track vulnerable individuals, and provide a searchable database for Police during emergencies. 

Funded Agencies manage the vulnerable client records, while Councils coordinate the registers, allowing Police to access the register in a self-serve way in times of need. Although each register is local, agencies may span across multiple municipalities, so the VPRs offer agencies a single portal to manage their clients across across multiple boundaries.

The Vulnerable Persons Registers

The system provides:

  • Distributed management of vulnerable person records by Funded Agencies.
  • Workflow rules to ensure data is kept current.
  • High security and full auditing of user activity.
  • Oversight and coordination at the local level by local governments.
  • Self-serve access by Police to the register in times of need.
  • Integration into council MECC Central systems.
  • Geographic tracking and querying, and the ability to interoperate with other geographic systems.


Client Verification

Clients require reverification from time to time in order to ensure the data is kept accurate.

  • The system will tell agency users when clients require reverification, by setting the status of the client record to Revalidate, and by sending an email to the Agency Coordinators.
  • When this occurs, the agency must update the record with current data and then Verify the client record. 
  • This process will typically be required twice a year, but the agency may elect to do it more frequently.

If an agency does not verify the client within 30 days of the record being flagged, the record will lapse into an Unverified state and the VPR Coordinator will be notified.


ClientClient Status Transitions Status Transitions

Notes:

  • It is important to keep client records in a verified state as much as possible.
  • Once a client is removed, it is archived and cannot be reinstated. 
  • The Police will see all clients except those that are removed. The unverified status will indicate to them that the client record may not be accurate.




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