These Playbooks have been developed to help you get the most out of Crisisworks. Think of them as your go-to ‘Better Practice Guides’ for navigating through your emergencies. They’re here to help you bridge the gap between your council’s emergency procedures and the technical know-how of Crisisworks. We have also listed below our range of training videos to complement these guides - these videos are available exclusively to Crisisworks users and can be accessed via the Help menu in Crisisworks.
Council's Emergency Coordination
Kick off an Event
Get your emergency event up and running in Crisisworks
Recovery
Initial Impact Assessment Data
Import, review and manage data from FRV
Conducting Secondary Impact Assessments
Including offline use of mobile devices
🚧 Playbook under construction, check back
Secondary Impact Assessments - for EHOs (33mins) (training video)
Relief
Emergency Relief
Organise ERC team; relief register; access resources and guidelines guides; liaise with EOCC and relief agencies; coordinate provision of immediate needs using Crisisworks.
Offers
Record and manage offers of donated goods, services and spontaneous volunteers.
🚧Playbooks - under constructions
Preparedness
Operating an EOCC
Creative uses for Crisisworks
Conducting Secondary Impact Assessments
Preparing for Secondary Impact Assessments
Working with Needs & Tasks
Recovery Case Management
Financials - tracking costs
Information Sharing and Communications
Maintenance & Cleanup
Data management and reporting
Understanding Positions and Permissions
Training videos
We have a number of helpful training videos on all aspects of Crisisworks operation. These are available exclusively to Crisisworks users and be accessed via the Help menu in Crisisworks.
FAQs