Accessing the register


Logging in to the Vulnerable Persons Register


VPR Local Government Area Coordinators are council officers that access their local register through Crisiswork. All other users should follow the directions below.


To login as an agency you will need a username and password and your account must be active.  Accounts are issued by coordinators and administrators.  Once your account has been created you will be notified of your access to the VPR.

To log in:

  1. Access the VPR via https://vpr.crisisworks.com.
  2. In the login box (located on the left hand side of the welcome screen).
    1. Enter your username into the Username box.
    2. Enter your password into the Password box.
  3. Press the "Login" button.

     
  4. Each time you login to the VPR you must agree to the terms and conditions.  Tick all three checkboxes and click the "I Agree" button to proceed.  You will then be directed to the dashboard and ready to use the system.



How to update your personal profile, contact details

To update your profile:

  1. Click on the profile link at the top right corner of the screen.  It is the first link in the list.
  2. Make changes to the fields as required (note that you cannot edit your username).
  3. Push the "Update" button.


How to log out / sign out

The Sign Out link is on the far top right of the screen.

If you close the browser it will also sign you out.

It is good practice to sign out when leaving your device unattended to prevent unauthorised access.

How to recover a lost password

If you have lost or do not know your password, the most secure option to recover your password is to reset your password.

The Password Recovery feature can be used for this, assuming that you have an account to begin with.

To access the feature:

1) On the VPR login screen, click on the "Forgot your password" link directly below the login button.

2) On the Password Recovery screen, enter your email address and click "Reset Password".


3) The follow screen should then be displayed.

Make certain that you keep this window open while waiting for the password recovery email to be received.

 

4) You should receive an email which contains a 'Reset Code'. An example is shown below.

If you have multiple accounts set up in the VPR under the same email address, the email will contain a reset code for each of these users.
 
5) Select the code for the relevant user and enter into in the "Reset Code" field, then click on the "Reset Password" button.

 

6) You are then taken to the "Reset your password" screen. At the Reset password screen, put a new password into the Password and Verify Password fields and click the "Reset Password" button. Note that the password must be at least 7 characters long, and comprise of letters and numbers.

 

7) You can now login with your username and new password