We are please to announce the first major release of the new year with Crisisworks 4.22. This release includes many improvements to the system making it easier and faster to use.

New Features

Merge Template Copy Feature - you can now copy a Merge Template into a brand new Merge Template. When viewing a merge template, a new "Copy Template" button appears at the bottom of the page which will copy all of the data from this template into a new one.
Importing Case Applicants and Affected People - you can now import a spreadsheet of affected people. The import system will create Recovery Cases, add the address provided and create and link the affected people to the case. See our knowledge base article Importing Case Applicants and Affected People for more information.
Complete Incident Report (this is still in Beta) - you can now run a complete report for an incident. This will output all records and activities that occurred in the incident and output the results to a PDF file for download. This report is suitable for coroner inquests.

Key Improvements

Rostering improvements:
- When the roster only has one shift, we have made this shift selected by default in the roster filter to avoid confusion when returning availability records.
- When entering a new roster position to the roster, the sort order now defaults to 10. This will then allow for future positions to be added to the roster without having to adjust all of the sort orders.
- Improved the Roster Availability datagrid to only show records that are less than 30 days old. Older availability records can be accessed via the Total counter
Import improvements:
- We have improved the speed of the import process. We are now running a full-text index on the imported items only instead of re-indexing all records which will speed the import process up considerably for smaller imports.
- Vicmap imports into Crisisworks will now be considerably quicker to complete
Security Policy improvements:
- We have introduced three new security policies to Crisisworks. These are "Recovery Read Only" and "Logs Read Only" and "Events Create & Manage", these enable you to create your own custom read-only positions such as executives or external integrations that need read-only access.
- The names of the advanced security policies are now more descriptive. This will ensure advanced users know what each policy means when adding them to new positions. For example, the Operations Officer security policy is now called "Operations Officer - Can create items. Can edit all Operations registers for records assigned to them or they have created. Cannot assign or close."

Other Improvements

The Event Resources page has been improved. We are now displaying a Quantity Used and Unit Rate column.
We have improved the printing of Fire Prevention Notices that use the Vic Council schema so that it appears without blank pages.
We have improved the message received for user deactivation emails
A new Analytics Merge HTML template has been created for Uniting Care based on their Common Referral form. Similarly to FPN, this generates a PDF document for selected Common Referral records in Crisisworks.
Notifications such as emails and SMS's will be marked as processed if there was an error instead of continually trying to send the message. This was resulting in some users receiving multiple messages which has now been fixed.
When creating a new Mail Merge template, we have updated the documentation link to point to a very detailed Knowledge Base article on how to create and customise your mail merge template. This link is called "View further instructions and HTML samples". The knowledge base article can be found here: A guide to creating custom mail merge templates.
VPR competencies can only be added to users that have the organisation set to Council. We have now added an error message that appears if trying to add a VPR competency to a user that does not belong to the COUNCIL organisation.
Improved the breadcrumb and navigation highlighting for reports
Improved internal automated tests of Crisisworks reports

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