OFFICIAL

Crisisworks 4.14

Created by Scott Davey
Last updated: Apr 27, 2018
2 min read

Datalink is pleased to release Crisisworks 4.14, containing a series of new functionality and enhancements — this release is the “notifications and reporting” release.

Notifications

Crisisworks now has improved email and SMS notifications.

Subject to user preferences, on duty officers will now be notified by email and/or SMS whenever new items are assigned to them (or any of their positions), and they will receive an email from time to time if any of their items are updated by other people or become due.

You can learn about notifications from our knowledge base.

We understand the high volume of email everyone receives nowadays, so a lot of work has gone into making sure these emails are low volume, batched and timed to be relevant and useful to each user. Additionally, users can opt out of these emails from their user profile.

We hope this helps you get the most of Crisisworks, and we’d love to hear your feedback.

Reporting

Reports allow coordinators to extract deep insight from the data within Crisisworks, and reporting is being improved in line with experiences from customers involved in large-scale events.

  • We’ve added a new report export format for JSON, which is a machine readable format to aid in interoperability with external systems.

  • We’ve added support for metadata to report runs which are embedded in report outputs, to allow information such as validity, data quality and notes to be attached to the data when it is shared.

  • We’ve improved the way reports present both their metadata and their filter settings at the time the report was generated

  • We’ve made it super-easy to re-run an existing report with all the filter and metadata settings kept intact between runs.

  • It’s now easy to find and view previous report runs based on your reporting notes and settings, because this is now shown in the list of report runs.

Other fixes and improvements

This release also contains some minor bug-fixes and improvements, including:

  • Fixed duplication of options in assignment select boxes, which were appearing for some users when publishing messages to external users.

  • Added a “reopen” status to most registers to allow coordinators to reopen closed items.

  • Improvements to the background task scheduler that will see an improvement in time spent waiting for a task to start — i.e. imports and exports will run faster.

  • Fixed broken links for counters containing a hash symbol

  • Added counters for categories to make it easier to manage recovery tasks

  • Improved the management of custom titles for recovery cases

  • Fixed the handling of December 31, 2018, which according to ISO date formatting standards is actually the in first week of 2019 rather than the 53rd week of 2018 (yes, it’s true)

  • Improved audit log messages which were sometimes presenting incorrectly for bulk actions.

  • Our infrastructure has been upgraded to the latest software versions and scanned to PCIDSS security standards (this happens monthly, but it’s worth being explicit sometimes!)

We hope you enjoy this release, and we’d love to hear your feedback.