MAV customers have access to the EMV Recovery Portal integration, to automate the calculation and submission of recovery data into the portal.
To submit metrics to the EMV Recovery Portal, follow this process.
When EMV request data to be provided, EMV will inform you of their event code that you must enter into your own Crisisworks event record. You only need to do this once, this same code will be used every time your submit recovery over a long period of time. This code is needed before your run your report and is needed for the data to be received by EMV in a timely manner.
The private asset data is supplied for a number of metrics, and a report exists to help you understand what will be included and excluded from the metrics.
When running this report, you can configure it to show or hide various columns, and group by various columns. On first run, it may be useful to run the entire report grouped by Property Type to get an overview of the data you have along with what will be included.
Look for numbers that are excluded from a metric that appears to contain valid metrics. Some examples:
You can enable the optional "Cases" column to get a hyperlink to a Recovery Case report for each line item, which will allow you to identify the individual case data comprising it.
Once the metrics have been completely designed, more will be added here.
Run the summary report to generate the statistics for EMV.
When the report finishes, you can review the numbers for accuracy.
To submit the report to EMV:
After submission, Crisisworks will prepare and send the data to EMV, and you will be notified by email and via an audit log entry when the integration completes.
After each submission, Crisisworks records a receipt message from EMV's Recovery Portal within Crisisworks. and notifies the submitter via the audit log and via email (if the user's profile is configured to receive email). If an error occurred, an error message will be included in the email and audit log message.
The following shows examples of a successful notification message. If a failure occurred, the audit message will indicate a failure, and the email message will contain details of the failure.
| Audit message example | Email message example |
|---|---|
 |  |
Most of the errors you are likely to encounter are from EMV's Recovery Portal, and below are the common responses and the steps you can take to correct them.
| EMV Error Message | Meaning | How to fix |
|---|---|---|
| FAIL: Open Assessment NOT Found | The Event Code you specify must match an open event within EMV's Recovery Portal. You will see this error if you didn't specify an event code, if the code is incorrectly entered, or if a configuration problem at EMV doesn't recognise that your council is involved in this event. | Check the "assessment name" you received from EMV is entered into the "code" field of your Crisisworks event. Contact EMV for more assistance. |
| Incident/Assessment/LGA NOT found | ||
| Open Impact Assessment NOT found for this Incident | ||
| Metric Group and Name NOT found | Crisisworks submits data to EMV based on an established list of metric names. This error message can only occur if these names are changed within EMV's Recovery Portal, in which case, Crisisworks will need to be updated to match to the new names. | Contact EMV and ask them to rename their metrics back to the agreed names. |
If you encounter other error messages, then contact Datalink's service desk for assistance.
The following metrics are available to be submitted.
This table is currently under review by the council working group and is subject to change. |
| # | Metric Name | Metric Value | Data Sources | Calculation | EMV Data Dictionary |
|---|---|---|---|---|---|
| Community Facilities | |||||
| EMV-1 | Facilities Damaged | COUNT | Infrastructure Assessment (IA) |
| All buildings/sites/facilities located on DELWP crown land managed by either DELWP, committees of management, or where councils are acting as committee of management’s. |
| EMV-2 | Facilities Damaged (Loss Value) | DOLLARS | Infrastructure Assessment (IA) | Same as EMV-1 | All buildings/sites/facilities located on DELWP crown land managed by either DELWP, committees of management, or where councils are acting as committee of management’s. |
| EMV-3 | Facilities Destroyed | COUNT | Infrastructure Assessment (IA) |
| |
| EMV-4 | Facilities Destroyed (Loss value) | DOLLARS | Infrastructure Assessment (IA) | Same as EMV-3 | |
| Council EPAs | |||||
| EMV-5 | Bridges damaged | COUNT | Infrastructure Assessment (IA) |
| A bridge is a structure that is built over a railway, river, or road so that people or vehicles can cross from one side to the other. Damage would indicate that bridge has structural damage and will require a structural assessment prior to being available for use by the public. Bridge categories include: - Traffic/Road Bridge - Pedestrian Bridge/Overpass - Railway Bridge |
| EMV-6 | Road Reserves | COUNT | Infrastructure Assessment (IA) |
| A road reserve is a legally described area within which facilities such as roads, footpaths, and associated features may be constructed for public travel. It is the total area between boundaries shown on a cadastral plan |
| EMV-7 | Road Reserves (distance) | KM | Infrastructure Assessment (IA) | Same as EMV-6 | A road reserve is a legally described area within which facilities such as roads, footpaths, and associated features may be constructed for public travel. It is the total area between boundaries shown on a cadastral plan |
| EMV-8 | Roads damaged | COUNT | Infrastructure Assessment (IA) |
| A road is a thoroughfare, route, or way on land between two places that has been paved or otherwise improved to allow travel by motor vehicle, or bicycle. All roads (made and unmade) under the management and/or ownership of a Council. Does not include: - Private Roads - Footpaths - Off road bicycle paths/trails/tracks - Fire Access Tracks in reserves/parks |
| EMV-9 | Roads damaged (distance) | KM | Infrastructure Assessment (IA) | Same as EMV-8 | A road is a thoroughfare, route, or way on land between two places that has been paved or otherwise improved to allow travel by motor vehicle, or bicycle. All roads (made and unmade) under the management and/or ownership of a Council. Does not include: - Private Roads - Footpaths - Off road bicycle paths/trails/tracks - Fire Access Tracks in reserves/parks |
| Councils | |||||
| EMV-10 | Trails/walkways (damaged) | COUNT | Infrastructure Assessment (IA) |
| A defined path (made or unmade) that is designated primarily for walking and/or passive leisure activity. Trails and walkways are often located in proximity of reserves, natural features (e.g. rivers), linear parks, wetland areas, open space areas and sporting grounds. They may also include boardwalk structures, concrete paths and footpaths. Does not include: - Shopping centre strips/walkways - Bus stop areas |
| EMV-11 | Trails/walkways (distance) | KM | Infrastructure Assessment (IA) | Same as EMV-10 | A defined path (made or unmade) that is designated primarily for walking and/or passive leisure activity. Trails and walkways are often located in proximity of reserves, natural features (e.g. rivers), linear parks, wetland areas, open space areas and sporting grounds. They may also include boardwalk structures, concrete paths and footpaths. Does not include: - Shopping centre strips/walkways - Bus stop areas |
| Primary Residences | |||||
| EMV-12 | Primary Residences (Damaged) | COUNT | Recovery Case (RC), Private Asset (PA) |
| A private residential building (house, unit, apartment, caravan etc.) that is used as a primary place of residence for a person or persons (family). Damaged indicates damaged, but still habitable. Not a: - Holiday property (house, house, unit, apartment, caravan etc.) - Private business office - Commercial property / storage container / factory - Out buildings – sheds, garages, stables etc. |
| EMV-13 | Primary Residences (Destroyed) | COUNT | Recovery Case (RC), Private Asset (PA) |
| A private residential building (house, unit, apartment, caravan etc.) that is used as a primary place of residence for a person or persons (family). Destroyed indicates damaged, no longer habitable. Not a: - Holiday property (house, house, unit, apartment, caravan etc.) - Private business office - Commercial property / storage container / factory - Out buildings – sheds, garages, stables etc. |
| Total Residences | |||||
| EMV-14 | Total Residences (Damaged) | COUNT | Recovery Case, Private Asset |
| This will be the sum of all primary residences damaged and any other privately owned residences (those not included in the definition for primary e.g. holiday properties). Does not include: - Private business office - Commercial property / storage container / factory - Out buildings – sheds, garages, stables etc. Damaged indicates damaged, but still habitable. |
| EMV-15 | Total Residences (Destroyed) | COUNT | Recovery Case, Private Asset |
| This will be the sum of all primary residences damaged and any other privately owned residences (those not included in the definition for primary e.g. holiday properties). Does not include: - Private business office - Commercial property / storage container / factory - Out buildings – sheds, garages, stables etc. Destroyed indicates damaged, no longer habitable. |
| Business | |||||
| EMV-16 | Loss value (non-building) - Financial loss | DOLLARS | Recovery Case, Private Asset |
| |
| Business buildings (excl. farming) | |||||
| EMV-17 | Damaged loss value (excl. agriculture) | DOLLARS | Recovery Case, Private Asset |
| Total cost of damage to impacted business buildings and infrastructure. Excludes inventory, equipment, economic losses etc. |
| EMV-18 | Destroyed loss count (excl. agriculture) | COUNT | Recovery Case, Private Asset |
| Total cost of impacted business buildings and infrastructure (excluding agriculture) that have been destroyed. |
| EMV-19 | Destroyed loss value (excl. agriculture) | DOLLARS | Recovery Case, Private Asset | same as EMV-18 | The total number of impacted business buildings that have been destroyed. (Further analysis required as to what type of business and whether they are able to trade.) |
The following terms are used in this integration.
| Destroyed | From EMV's data dictionary:
|
| Damaged | From EMV's data dictionary:
|
The following built-in lookups in Crisisworks are mapped to EMV.
| Key | Label | Included as "Damaged" Where both metrics are required | Included as "Destroyed" Where both metrics are required | Included as "Damaged" When only damaged is required | New Label in Crisisworks |
|---|---|---|---|---|---|
| 1 | Habitable / Functioning | Yes | No | Yes | Damaged - Habitable / Functioning |
| 2 | Inaccessible / Non-Functioning | No | Yes | Yes | |
| 3 | Partially Destroyed | No | Yes | Yes | |
| 4 | Totally Destroyed | No | Yes | Yes | |
| 5 | Unknown | Yes | No | Yes | Unknown - Requires Assessment |
| 6 | New Choice | No | No | No | Not Damaged |
| Key | Label |
|---|---|
| commercial | Commercial/Industrial |
| residential | Residential |
| farming | Farming |
| government | Government |
| community | Community |
| residentialPrimary | Residential - Primary |
| residentialSecondary | Residential - Secondary |
| vacantProperty | Vacant Property |
| Key | Label |
|---|---|
| house | Primary Place of Residence |
| holiday-house | Holiday House |
| holiday-rental | Holiday Rental |
| flat | Flats/Units |
| caravan | Caravans |
| dwelling-other | Other Dwelling |
| shop | Shops/Factories |
| gov | Government |
| community | Community Centre(s) |
| facility-other | Other Facility |
| fencing | Fencing |
| shed | Shed/s |
| tank | Tank |
| structure-other | Other Structure |
| dairy | Dairy |
| irrigation | Irrigation Pumps |
| machinery | Machinery |
| equipment-other | Other Equipment |
| car | Cars |
| boat | Boats |
| bike | Bikes |
| trailers | Trailers |
| vehicle-other | Other Vehicle |
| other | Other |
Report metadata contain fields for accuracy and credibility, which have been adopted from the AIDR Manual 14 on Post Disaster Survey and Assessment.
| Name |
|---|
| Accuracy |
| Not reliable |
| Incomplete and/or generally unreliable |
| Incomplete but generally reliable |
| Fairly complete and reliable |
| Mainly complete and reliable |
| Complete and reliable |
| Credibility |
| Unknown |
| Improbably |
| Doubtful |
| Possibly true |
| Probably true |
| Confirmed |