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Vulnerable Persons Registers Overview
The Vulnerable Persons Registers operate at a local level to securely track vulnerable individuals, and provide a searchable database for Police during emergencies.
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- Distributed management of vulnerable person records by Funded Agencies.
- Workflow rules to ensure data is kept current.
- High security and full auditing of user activity.
- Oversight and coordination at the local level by local governments.
- Self-serve access by Police to the register in times of need.
- Integration into council MECC Central Crisisworks systems.
- Geographic tracking and querying, and the ability to interoperate with other geographic systems.
Client Verification
Clients require reverification from time to time in order to ensure the data is kept accurate.
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- It is important to keep client records in a verified state as much as possible.
- Once a client is removed, it is archived and cannot be reinstated.
- The Police will see all clients except those that are removed. The unverified status will indicate to them that the client record may not be accurate.
Primary and Secondary Agencies
A client will often have a relationship with multiple agencies at once, so in order to prevent duplication, the system provides a way for agencies to share a pre-existing client record. When multiple agencies share a single client, one agency will take the role of the Primary Agency, and the other agencies will become Secondary Agencies.
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- When an agency enters a new client, a duplicate check is performed and a list of possible duplicate records will be presented to the agency user. If the client is listed, then the agency will link to that existing record and become a Secondary Agency. If no duplicates exist, the agency will be the client's Primary Agency.
- It is possible for agencies to change the primary agency.
- Secondary Agencies can unlink their agency from the client without removing the client from the register.
- Primary Agencies can both unlink their agency from the client, and remove the client permanently from the register.
- If a Primary Agency unlinks their agency from a client, the system will select and promote a Secondary Agency into the role of Primary Agency. If no other agencies exist, the client is referred to the VPR Coordinator for review.
For more information, agency users should consult the For Agencies section of the manual.